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Heidi McLaughlin

New York Times and USA Today Best Selling Author

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  • About
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  • Books
    • BEFORE I’M GONE
    • The Archer Brothers
      • Here with Me
      • Choose Me
      • Save Me
      • Here With Us
      • Choose Us
      • The Archer Brothers Series
    • The Beaumont Series
      • Forever My Girl
      • My Everything
      • My Unexpected Forever
      • Finding My Forever
      • Finding My Way
      • 12 Days of Forever
      • My Kind of Forever
      • Forever Our Boys
      • A Beaumont Family Christmas
      • Forever Mason
      • The Beaumont Series Boxed Set #1
      • FMG, 10th Anniversary Edition
      • The Beaumont Family Tree
    • TBS: The Next Generation
      • Holding Onto Forever
      • My Unexpected Love
      • Chasing My Forever
      • Peyton & Noah
      • Fighting For Our Forever
      • Give Me Forever
    • The Portland Pioneers
      • Fourth Down
      • Fair Catch
      • False Start
      • The Portland Pioneers Family Tree
    • Blind Reality Series
      • Blind Reality
      • Twisted Reality
    • The Boys of Summer
      • Third Base
      • Home Run
      • Grand Slam
      • Hawk
    • The Clutch
      • Roman
    • Christmas With You
      • Christmas with You
      • It’s a Wonderful Holiday
    • The Dating Series
      • A Date for Midnight
      • A Date with an Admirer
      • A Date for Good Luck
      • A Date for the Hunt
      • A Date for the Derby
      • A Date to Play Fore
      • A Date with a Foodie
      • A Date for the Fair
      • A Date for the Regatta
      • A Date for the Masquerade
      • A Date with a Turkey
      • A Date with an Elf
    • Lost In You
      • Lost in You
      • Lost in Us
    • The Reeducation of Savannah McGuire
      • The Reeducation of Savannah McGuire
    • The Society X Series
      • Dark Room
      • Viewing Room
      • Play Room
    • Cape Harbor Series
      • After All
      • Until Then
    • Blow
    • Christmas with You
      • It’s a Wonderful Holiday
    • Santa’s Secret
    • Sexcation
    • Stripped Bare
    • Anthologies
      • Jordyn’s Army
      • One Hot Summer
      • Take Me to Bed
  • Forever My Girl: The Movie
    • Forever My Girl: In The News
  • Appearances
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Refund and Returns Policy

Overview

Our refund and returns policy is 7 days from the date your item was received. If 7 days have passed since you’ve received your item, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable content

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • Worn or used items
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 7 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged excluding books. If you need to exchange it for the same item, send us an email at {email address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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